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FAQ
Answers to frequently asked questions
What payment methods do you support?
Our payment provider, Paddle, supports Credit Cards, PayPal, Alipay, iDEAL, Google Pay (Chrome only), Apple
Pay (Safari only), and Wire Transfers (ACH/SEPA/BACS).
What is your refund policy?
If you are not satisfied with your Storyscape, we’re happy to offer a refund within 14 days of your credits
purchase. Conditions are listed in our Refund Policy.
How do I cancel my subscription?
You can cancel your subscription at any time by logging into the Paddle Customer Portal (link available in
your
dashboard
). Your subscription will remain
active until the end of the billing period.